Privacy notice
Dr. Cell Phone Repair – AQ Mobile · Updated October 3, 2026
Your customer account
If you create a customer account, we use your name, phone number and verified email to maintain your profile and assist with repair service. Email codes verify access to your account. Creating an account does not automatically enroll you in marketing. Customer details are available to the owner through the private customer directory.
Our website uses OpenAI Sites and Cloudflare for hosting and databases, Supabase for customer authentication and profiles, and Resend for account emails. These providers process the information needed to operate those services. Account records are retained while needed for your account and service; contact the shop to request correction or deletion.
Appointment requests
To request a service visit, sign in with a verified email and save your name and phone number. We store your chosen device and service, the estimate shown when you request, your preferred visit date and time, notes and appointment status. Contact details are saved with each request so the shop can follow up. These records appear in your account and the private owner customer and appointment section. A requested time is not reserved until the shop confirms it. Do not enter device passcodes, account passwords or payment information in notes.
Appointment records are stored in the repair website’s Cloudflare database and kept separate from Jordan Buyback. They are retained while needed for service history and business records. Contact us for access, correction or a deletion request.
Optional promotional texts
You can separately choose to receive deals and service offers by text. Booking and account access do not require marketing consent. We record your choice, the phone number it applies to, the wording/version shown, its source and when it was saved. Changing your phone number does not carry permission over to the new number. You can update website preferences in My account. For campaigns already sent through a texting provider, reply STOP to the message to unsubscribe there. Message frequency varies; message and data rates may apply. Reply HELP for help or contact (810) 814-2200.
Your choice is stored for the shop’s future marketing use. This website does not automatically enroll you in an EZ Texting campaign or send promotions. Service-related contact about a request is separate from promotional messaging.
Basic visit counts
We count page opens using an anonymous browser identifier stored on your device, date and time, and a source category such as direct, referral or QR. These basic visit records do not include repair selections or contact fields. Hosting providers may process connection and security data. Clearing browser storage resets the browser identifier.
Optional device and cart analytics
When you choose Allow analytics, we record device searches limited to catalog vocabulary, device views, repair selections or selling-cart items and quantities, and whether you open checkout, click a repair contact link or submit a shipment request. We do not capture contact fields, payment fields, keystroke recordings or screen recordings in this analytics system, and we do not connect these visits to customer profiles.
A random first-party session cookie expires after 30 minutes without tracked activity. Your allow/deny preference is saved in this browser. Reports are available only to the business owner and are kept separate for our repair and buyback websites. Activity is retained for up to 90 days and removed during the next activity or report request. Hosting backups follow the hosting provider’s retention practices.
You can use Privacy choices to withdraw permission at any time. Withdrawing stops future detailed tracking and requests deletion of the current cookie-linked visit. Earlier expired visits cannot be identified from your browser. We honor Global Privacy Control and Do Not Track signals for optional activity tracking. Essential cart and account functions continue without optional analytics.
Questions or corrections
Call (810) 814-2200 or visit Dr. Cell Phone Repair – AQ Mobile, 4270 Miller Rd, Suite 4, Flint, MI 48507. We may verify your identity when responding to account requests. Repair and transaction records may need to be retained for service, accounting or legal obligations. We do not sell customer information or use these analytics for targeted advertising.